Cpanel

Email hosting helps users to run their email servers with their domain name. Email hosting service in cPanel allows a client to send and manage email accounts through webmail and email clients via SMTP/POP/IMAP connection protocols. cPanel allows a client to create email addresses, configure mail clients, forward mails, change passwords, and also access the webmail directly. cPanel owns its mail server, which manages emails. Whereas, Email Routing allows clients to route incoming domain mail to a specific server. The changes made in the cPanel will be auto reflected in the domain’s DNS entries, and this helps to create a backup server for mail when the main server is down. The Email hosting service helps clients to give a professional look for their business by creating an email server with their domain name. This service helps to filter the inbox virtually for SPAM and virus protection. The Email hosting service always assures email delivery of valid, spam-free, non-bulk emails. The hosting services mainly use digital signature technology to eliminate known spam signatures. The main features included with Email management service in cPanel are: Email Accounts: The email accounts option in cPanel helps the client to create or delete an email address, manage email accounts. Email Forwarder: Email forwarder helps a client to forward all the emails from different accounts into a single account or to a different domain. Autoresponders: This feature helps a client to set or configure an email to send an automated reply to all emails received to their account. Email Routing: Email Routing helps a client to route all their emails to a specific server. This feature helps the client to create a backup server for their domain mail server. TrackDelivery: This feature gives a clear idea to the client about the spam score of their emails. They can also check the email delivery route to identify any delivery attempt issues. This interface helps a client to identify the errors while sending an email using the delivery report. Email Filters: This interface helps the user to block unwanted emails, based on the rules set by them. By using an email filter interface, the client can set multiple rules in a single filter. Address Importer: Using the cPanel address importer feature, a client can create multiple email addresses or forwarders in an account. This interface supports .xls or .csv type of data import. The address importer also helps the client to import the email forwarder list. Encryption: cPanel uses cryptographic algorithms to encrypt or decrypt messages. The encryption interface helps a client to create a GnuPG key, delete, or view the key. Also, it helps to import a key that is already present in their local system. Global Email Filters: The global email filters interface helps the client to configure how the server filters all the email that their domains email account receives. Usually, it is recommended to use multiple and simple filters instead of a single large filter. Email Disk Usage: This feature helps the client to view the disk usage and also allows them to view their mailbox items and remove old or large messages. Configure Email Routing in cPanel 1) Login to cPanel and navigate to the “Mail” section. 2) Click on the “Email Routing” icon to open the page. 3) While opening an Email Routing page, you will receive a warning. The warning advises you that if you set any incorrect options, then it may affect your email delivery. You need to contact the system administrator if you are unsure about the options to select. 4) After the warning, you will see a note that gives you a link to the Zone editor. If you intend to change the mail server records (MX Records), then you should be using the Zone editor to make those changes. 5) Select the desired domain from the menu. If only one domain exists on your cPanel account, the system selects it automatically. 6) After selecting the domain details from the drop-down, you will be able to configure Email Routing using any of the four options given below: Automatically Detect Configuration: The system automatically detects what configuration to be selected according to the priorities of your MX records- Local, Backup, or Remote mail Exchanger. Local Mail Exchanger: This option enables the server to receive an email even if any MX entry of higher priority is found. The system will deliver to both local and server mailbox. Backup Mail Exchanger: The server will act as a backup exchanger. If the primary mail exchanger with a proper MX entry is down, then the server will hold all the emails until the primary mail exchanger is back online. Remote Mail Exchanger: The server will not accept mail for this domain. The system sends all mail for this domain to the lowest numbered mail exchanger. 7) Once you have selected the desired version, click on the Change button to apply the changes.   So, this is how you can configure Email routing in cPanel. It is a useful feature but you need some experience with it to actually understand how it works. If you are stuck somewhere in the process, please let us know in the comment section given below. If you are using InterServer web hosting, please contact our support department for the quick help!

By default, you have no email account set up. The main username may look like it is set up as an email, but if you wish to use it, you will need to add it as an email account. The instructions below will guide you through creating and accessing an email account in cPanel. Log into cPanel. In the Email section, click Email Accounts. In the Email field, type your preferred username and select the domain name from the drop-down menu below. Note: The email name shadow is reserved and cannot be used for an email address. In the Password fields, type the desired password twice. Make a selection for Mailbox Quota. Click Create Account.   The same steps work for creating email accounts for your primary domain, addon domains, and subdomains. You cannot create email accounts with a script or via SSH.

In this tutorial, let’s check how to access PhpMyAdmin in cPanel. PhpMyAdmin is a free web application that provides GUI for working with the MySQL database management system. It is used to perform administration tasks like creating a database, running queries, and adding user accounts. It is compactable for almost any operating system. This tool is written in PHP that is intended to handle the administration of a MySQL or MariaDB database servers. Various options for managing the databases using phpMyAdmin 1) Structure:  It is the basic design of the database. Helps to organize your schemas, tables, and columns. 2) SQL: Structured query language used to manage data in the database management system. It helps the administrator to runs SQL query/queries on MySQL or MariaDB servers. 3) Search: Searches words or values inside the database tables. 4) Query:  Query is a request for data or information from a database table or combination of tables.  SQL defines a set of commands, such as SELECT, INSERT, UPDATE, DELETE, CREATE TABLE and many more. 5) Export: Exports database in different formats such as CSV, PDF, SQL, XML, Text, etc. 6) Import: Imports database in different formats such as OpenDocument Spreadsheet, CSV, SQL, ESRI Shapefile, XML. 7) Operations: There are various operations which you can execute on the whole database and on a separate table.   Sometimes we are unable to use phpMyAdmin in cPanel. The most common error every user gets with MariaDB is: mariadb.service stop-final-sigterm timed out. Skipping SIGKILL. Entering failed mode In order to investigate the issue in detail, we have to log in to the server (logged as root using SSH) and execute the command given below. cat /var/lib/mysql/server.hostname.err After executing the command, you will see the error message on the console just like this. Mar 27 20:17:36 t4w6.xentio.lan mysqld[6303]: 2019-03-27 20:17:36 0 [Note] /usr/sbin/mysqld (mysqld 10.3.5-MariaDB) starting as process 6303 … Mar 27 20:17:37 t4w6.xentio.lan systemd[1]: mariadb.service: main process exited, code=exited, status=1/FAILURE Mar 27 20:20:37 t4w6.xentio.lan systemd[1]: mariadb.service stop-final-sigterm timed out. Skipping SIGKILL. Entering failed mode. Mar 27 20:20:37 t4w6.xentio.lan systemd[1]: Failed to start MariaDB 10.3.5 database server. Mar 27 20:20:37 t4w6.xentio.lan systemd[1]: Unit mariadb.service entered failed state. Mar 27 20:20:37 t4w6.xentio.lan systemd[1]: mariadb.service failed.   Please follow the below steps to resolve this issue. 1) Login to the server as root user via SSH. 2) Start the MySQL using the following command. service mysql start 3) Navigate to the following location. cd /var/lib/mysql 4) Here you can see a file named tc.log. It is a text file, along with a list of binary logs. It was created with a fresh installation of MariaDB. Rename the file to some other name like tc.log-bk mv  tc.log tc.log-bk 5) Then start MySQL again. service mysql start   Now, you would be able to access PHPMyAdmin from cPanel. If you are still facing this issue, please contact our support staff let our experts solve the issue on behalf of you.

We all are familiar with the name EXIM; it is a mail transfer agent which is included with cPanel. We can configure the EXIM from WHM interface itself. There is a certain setting we need to edit on our exim configuration to make EXIM functional according to our requirement. For example, if we wish to relay emails through anti-spam software like MailChannels etc we need to add some configuration settings on the EXIM configuration. By default, Exim sends emails from the server primary IP address we can configure Exim to send emails from each domain dedicated IP address by adding some settings on the same. So while doing all these stuff initially before making changes we need to take a backup of the exim configuration files and if anything wrong happens we can easily restore the Exim configuration with those backups. We can save the backup either on the server itself or you can download the same to local backup using the Exim Configuration Manager. Also, we can use this option to clone the Exim configuration setting we have configured on one of the servers to another by taking the backup of the exim configuration and restoring the same to all the needed systems. You can access the Exim configuration from WHM >> Home >> Service Configuration >> Exim Configuration Manager   Please refer the below screenshot for better awareness. 1) Login to your WHM using the username and root password. 2) Click the option ‘Service Configuration’ to list all the configuration settings. 3) Open the ‘Exim Configuration Manager’. 4) From the Exim Configuration Manager, select the ‘Restore’ option. 5) We have two options for restoring the backup. We can restore the backup from the local system or can restore the backup saved in the server itself.

This interface will help you to identify the problems with your mail related DNS records such as SPF, DKIM, PTR etc. The system uses these records to verify that other servers can trust it as a sender. The Email deliverability feature in WHM displays the following details. Domain: The server’s hostname. Mail HELO: The server’s HELO configuration. In the next section, we deal with the SPF, DKIM, PTR records. SPF record is a Sender Policy Framework which helps to identify which servers are authorized to send mail for a domain. This will help you to reduce Spam activity in your domain. DKIM record is another method to validate the authenticity of email messages. Here the sender sends a mail which includes the private key and then the recipient server check the DNS server for the domain for the public key to verify the signature. This will also help to reduce the spam from your domain. PTR record is a DNS record that resolves the IP address of your hostname/domain name. To access the ‘Email Deliverability’ feature in WHM, please follow the below steps: 1) Login to your WHM interface. 2) Click on the option ‘Email Deliverability’ under the ‘Email’ section. From that interface, you can manage all the mail related DNS zones for the server. You can add records like SPF, DKIM and PTR records for your server hostname from there. Also, there is a feature called ‘Customize an SPF Record’ is available there, using this you can simply customize the system recommended SPF record for the domain.

Email Migration is a method to migrate an email or multiple email messages from one email client to another email client. The protocols mainly used in email communication are POP3, IMAP, and SMTP. Post Office Protocol (POP) is a standard email protocol. It is used to receive emails from a remote server to a local client. The IMAP (Internet Message Access Protocol) is used to access emails that are on the remote web server from a local client. These two protocols are the commonly used email protocol for retrieving emails. Whereas, the Simple Mail Transfer Protocol (SMTP) is the standard protocol used by the server to send emails across the Internet. How to Change an Account from POP to IMAP in Outlook You can use the following steps to change the email protocol from POP3 to IMAP in Outlook. 1) BACKUP YOUR MAILBOXES If you switch from POP3 to IMAP, it deletes all the existing emails. So, it is recommended to take the backup of your mailboxes to avoid losing any relevant emails. 1) Open Outlook and select ‘File’. 2) Select the ‘Import/Export’ option under the ‘Open & Export’ section. 3) Select ‘Export to a file’ option from the Import and Export Wizard and click ‘Next’. 4) Select ‘Outlook Data File (.pst) as the file type and click ‘Next’. 5) Now select the mailboxes you would like to backup. It is recommended to backup all your mailboxes by selecting your email address in the Export Outlook Data File window. Also, ensure that you have checked the ‘Include subfolders’ box and then click ‘Next’ to continue. 6) Select a location on your computer to save the backup and click ‘Finish’. You can secure this backup file by creating an optional password for the file. 2) DELETE THE POP ACCOUNT FROM YOUR COMPUTER Once you save the backup to the system, you can delete the POP account in Outlook. Also, make sure that you delete the account on other devices that you use for email. To do that, follow the steps given below. 1) Select the ‘File’ option in Outlook and click ‘Info’. 2) Click the small arrow next to ‘Account Settings’ to select the ‘Account Settings’ option. 3) Select the email account and click ‘Remove’ to delete it from Outlook in the Account Settings window. The system warns that the offline messages will get deleted. Click ‘Yes’ to continue. 3) SET UP THE IMAP ACCOUNT ON YOUR COMPUTER 1) Click the ‘New’ button in the Account Settings window to create a new email account on your computer. Alternatively, you can add the same by clicking the file in the top menu and then click ‘Add Account’. 2) Select ‘Manual setup or additional server types’ option and click ‘Next’ to continue. 3) Select POP or IMAP option under the ‘Choose Your Account Type’ window and click Next. 4) Enter the IMAP server settings for your email account. You can see your server settings from the cPanel ‘Email Accounts’ option. After filling all the details, you can click ok and then ‘Next’ to proceed. 5) Then click Close and Finish. 4) RESTORE YOUR MAILBOX If you wish to restore all your old emails to the new set up, then you can follow the below process. 1) Choose ‘File’ from the top menu of Outlook and then select ‘Import/Export’ under the Open & Export option. 2) Select ‘Import from another program or file’ option and click ‘Next’. 3) Select the file type as Outlook Data File (.pst) in the Import a File window and click ‘Next’ to proceed. 4) Now select the backup file and also the options to configure how Outlook treats duplicate items and click ‘Next’ to continue. If the backup is secured, then you need to authorize the import by entering the password. 5) Select which folder you would like to restore your data into and click Finish to complete. How to Transfer Emails to cPanel Mail Account Using Outlook The following conditions should be met to transfer the emails from the old mail provider to cPanel. 1) You should have active email services in both the end. 2) The email client should support IMAP/POP/SMTP protocol. By using this method, we can set up two email accounts with old and new mail provider and then drag-and-drop existing emails to the new email server. You can use the below step by step instructions to transfer emails to the cPanel mail account using an Outlook email client. 1) SETUP EMAIL ACCOUNT HOSTED ON THE OLD SERVER If the email account is not set up in your email client, then you need to contact your previous email provider for setup instructions. If the email account is already set up in the old server, then you can skip this step. 2) SETUP EMAIL ACCOUNT HOSTED ON THE NEW SERVER Make sure to set up the email account on the new server. If you have not set the email account, you can follow the following steps to set up an email account in cPanel. 1) Log in to your cPanel and select the ‘Email Accounts’ under the Email section. 2) Navigate to the ‘+Create’ button. 3) Select the domain name from the drop-down and set the username and password for the same, then click ‘+Create’. 4) Click ‘Check Email’ next to the email account to login to the webmail. It is recommended to configure the server hostnames as incoming-outgoing server names instead of the ‘mail.yourdomain.com subdomain. Always make sure that the email account hosted in cPanel is set up as IMAP. 3) EMAIL TRANSFER FROM THE OLD SERVER TO THE NEW SERVER After the setup of both the accounts, you can see them in your email client window. The old server account has all the existing emails, and the new one should be empty. To transfer emails, you can select the old account and drag-and-drop them to the new account folder. If all the emails transfer or tasks are complete, then consider the email migration

Email Archiving on cPanel Server The email archiving feature helps a cPanel user to save incoming, outgoing or mailing list messages for a particular domain for a specific amount of time. You can find this compressed file under the mail directory in cPanel file manager. Every day, a new directory will be created in the format “YYYY-MM-DD” that contains all the archive type’s messages. By default, the email archiving feature is enabled, with a retention period set to last 7 days.   Steps to Set up Email Archives 1) Login to cPanel. 2) Click on the “Archive” under “Email” section. Here it saves incoming, outgoing, or mailing list messages for a specified amount of time. Make sure you have enough disk space available for the retention period you select. 3) In the Default Archive configuration, you can create an archive for all the new domains in your cPanel account. You just need to select the archive email type and click on “Apply to All My Domains”. Then this feature will enable email archiving for new domains. 4) You can also customize this feature for a specific domain in the “Manage Archiving” section. Once archiving has begun, you can download a copy of the complete archive in maildir format for each domain by clicking the “Download Archive” action. A read-only IMAP connection to the archive is also available. You can select the domain and choose the archive type from there.   Download Archives: To download the archive file to your local machine you would need to click on the “Download Archive” beside the domain that you wish to download. Select from the following options: All archives Incoming Mailing Lists Outgoing A zip file that contains the archived messages will be downloaded to your computer.